Privacy Policy
Last updated: June 2026
DecoJoy ("we", "us", "our") respects your privacy. This page explains what personal information we collect, why we collect it, and how we handle it.
What we collect
When you contact us through this website — for example, via our enquiry form — we collect your name, phone number, email address, suburb or postcode, and any details you include in your message. We only collect information you choose to give us.
Why we collect it
We use your information for one purpose: to respond to your enquiry. That includes contacting you about your job, preparing and discussing a quote, and arranging work. We don't use your details for anything else.
How we store it
Your information is stored securely using trusted service providers that help us run our website and email. We keep it only as long as needed to assist you, or as required by law.
Who we share it with
We don't sell, rent, or trade your personal information, and we never share it for marketing. We only disclose information to the service providers who help us operate our website and email systems — and only so they can perform those services — or where we're required to by law.
Cookies and website analytics
Our website may use basic cookies and analytics tools (such as Google) to understand how visitors use the site and to improve it. This data is general and doesn't identify you personally. You can disable cookies in your browser settings.
Accessing or correcting your information
You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Just get in touch using the details below.